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Proceed with adding a different team folder by following the instructions for how to link a team folder to Content Builder.

This action is not immediately reversible. You may choose to link a different Dropbox team folder.

To avoid any disruption in sync, you can create a service account (i.e: an account not related to a specific employee). If the admin who initiated the sync is is no longer an admin or gets deleted or suspended from the team, the sync will stop until an active admin opens the Dropbox for Salesforce Marketing Cloud app in Salesforce Marketing Cloud. Why did my Dropbox account stop syncing to Content Builder?

Edits made to Dropbox content will override existing content in Salesforce Marketing Cloud.

Deleting a file or folder in your Dropbox account will automatically delete that file or folder in Content Builder.

Content synced from your Dropbox account will have a “Dropbox” tag in Content Builder.

Content Builder only accepts specific file types that are supported by Salesforce Marketing Cloud.

Folders with restricted access that are in the selected team folder will be synced to Content Builder.

When you rename a folder in Dropbox, the asset URLs will change and the folder will temporarily disappear in Content Builder.

Content syncing from Dropbox with same name and type will overwrite any existing files in Content Builder.

Any changes made to files in Content Builder will not sync back to Dropbox

This integration is a one-way sync from Dropbox to Content Builder.

Do not edit the Dropbox Team Folder or its contents during the sync.

Select the Dropbox team folder you’d like to access from Content Builder.

If not logged in to Dropbox, click Sign in to Dropbox and follow the steps.

Open the Dropbox for Salesforce Marketing Cloud app via the AppExchange tab.

Select the Business Unit you’d like to connect a Dropbox team folder to.

To sync content from your Dropbox team folder to Content Builder, you’ll need to link your folder. How to link a team folder to Content Builder

Check the box to agree to the terms and conditions, and then click Confirm and Install.

On Dropbox for Salesforce Marketing Cloud, click Get It Now.

Go to the Dropbox for Salesforce Marketing Cloud listing in the Salesforce AppExchange.

To install Dropbox for Salesforce Marketing Cloud: How to install Dropbox for Salesforce Marketing Cloud

You must be a Marketing Cloud administrator to install Dropbox for Salesforce Marketing Cloud and link a team folder to Content Builder.

Only Dropbox team admins can initiate the Dropbox to Salesforce Marketing Cloud folder setup.

This feature is only available to Dropbox Business teams.

The Dropbox for Salesforce Marketing Cloud app allows you to access Dropbox content directly from Marketing Cloud Content Builder so you can easily collaborate on content with your team and external partners.